Privacy Policy

Privacy Policy

This Privacy Policy explains how information about you is collected, used, and disclosed by Three Sisters Group, LLC, doing business as Foothill Restaurant Pasadena (collectively, “Foothill Restaurant Pasadena,” “we,” “us,” or “our”) when you use our website https://foothillrestaurant.com/ (“Website”), participate in our customer loyalty program, make reservations, sign up for SMS or email communications, or otherwise interact with us (collectively, the “Services”).

This Privacy Policy also describes your choices regarding the use, access, and correction of personal information collected through our Services. Please read this Privacy Policy carefully to understand our practices.

Ownership & Data Controller

The Website is owned and operated by Three Sisters Group, LLC, dba Foothill Restaurant Pasadena.
For users located in the European Union, we act as the data controller for personal information processed under this Privacy Policy.

Updates to This Policy

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. We may update this Privacy Policy from time to time. If changes are made, we will revise the “last updated” date and may provide additional notice where required. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

Information You Provide to Us

We collect personal information you provide directly to us, including when you:

  • Make reservations or inquiries

  • Join our loyalty or rewards programs

  • Sign up for SMS or email communications

  • Submit forms on our Website

  • Contact us for customer support

  • Interact with us on social media

The types of information we may collect include your name, email address, phone number, mailing address, and any other information you choose to provide.

Payment information submitted through the Services is processed by our third-party payment processor, Stripe, and is subject to Stripe’s Privacy Policy:
https://stripe.com/privacy

Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

Log Files:
Browser type, access times, pages viewed, IP address, and referring URLs.

Cookies & Tracking Technologies:
We use cookies, pixels, and similar technologies to analyze usage, improve functionality, and support marketing efforts.

For more information, please see our Cookie Policy:
https://foothillrestaurant.com/cookie-policy

Information We Collect From Other Sources

We may obtain information from third parties such as social media platforms or authentication services (e.g., Google sign-in) and combine it with information collected through our Services, subject to your privacy settings with those platforms.

How We Use Your Information

We may use your information to:

  • Provide and operate the Services

  • Process reservations, orders, and transactions

  • Send confirmations, receipts, and service messages

  • Communicate with you about promotions, events, loyalty rewards, and updates

  • Send SMS and email messages where consent has been provided

  • Respond to inquiries and provide customer support

  • Monitor usage and improve our Services

  • Detect fraud and protect our legal rights

  • Comply with legal obligations

Sharing of Information

We may share your information:

  • With service providers who assist us with operations (e.g., reservations, marketing, analytics, SMS/email delivery)

  • To comply with legal obligations or lawful requests

  • To protect the rights, safety, or property of Foothill Restaurant Pasadena

  • In connection with a business transfer, merger, or sale

  • With affiliates under common ownership

  • With your consent

We may also share aggregated or de-identified data that cannot reasonably identify you.

Lawful Basis for Processing (EU Users)

For EU users, we process personal data based on:

  • Your consent (e.g., marketing communications)

  • Legal obligations

  • Legitimate business interests such as operating, improving, and securing our Services

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Log-In Features

If you choose to sign in using Google, Google may share certain profile information with us in accordance with Google’s Privacy Policy:
https://policies.google.com/privacy

Advertising & Analytics

We may use third-party services such as Google Analytics, Meta (Facebook/Instagram), and similar platforms to help understand user behavior and deliver relevant advertising. These providers may use cookies and similar technologies.

For more information, please review our Cookie Policy at:
https://foothillrestaurant.com/cookie-policy

Marketing Communications (SMS & Email Compliance)

Where permitted by law or with your consent, we may send promotional communications by email or SMS. Message and data rates may apply.

You may opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Following opt-out instructions in SMS messages

  • Contacting us at cassie@foothill.co

Consent is not a condition of purchase.

SMS Consent

We collect phone numbers only when you voluntarily provide them, such as when you submit a form on our Website, make a reservation, join our loyalty program, sign up for promotions, or otherwise request communications from us.

By providing your phone number and submitting a form, you expressly consent to receive SMS messages and phone calls from Three Sisters Group, LLC, doing business as Foothill Restaurant Pasadena, including messages sent using automated technology or AI, for service-related and promotional purposes. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for assistance or contact us directly using the information provided below.

Use and Sharing of Phone Numbers

We do not sell, rent, or share your phone number with third parties for their own marketing purposes.

Phone numbers may be shared only with trusted service providers who assist us in delivering SMS messages, customer communications, reservation notifications, loyalty program updates, or other operational services, and only to the extent necessary to provide those services on our behalf. These service providers are contractually required to protect your information and use it solely for the purposes authorized by us.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.

We retain personal information as long as necessary for business, legal, and compliance purposes, including honoring opt-out preferences.

International Transfers

We are based in the United States. By using the Services, you understand that your information may be transferred to and processed in the U.S.

Your Rights (EU Users)

EU users may request access, correction, deletion, or withdrawal of consent by contacting:
📧 cassie@foothill.co

You may also lodge a complaint with your local supervisory authority.

Your Choices

Account Information:
You may update or request deletion of your information by contacting us.

Cookies:
You may adjust your browser settings to refuse cookies, though some features may not function properly.

Promotional Communications:
You may opt out at any time as described above.

Contact Us

If you have questions about this Privacy Policy, please contact:

Foothill Restaurant Pasadena
Three Sisters Group, LLC, dba Foothill Restaurant Pasadena
📍 2835 E Foothill Blvd, Pasadena, CA 91107
📧 cassie@foothill.co